Privacy Policy

1. Data we process

• Email address and sign-in data for the browser workspace account.
• Telegram account and chat identifiers, username, profile language and messages needed to operate the bot.
• Prompts, project briefs, uploaded files, generation settings, outputs and support correspondence.
• Order status, Telegram payment identifiers, Stars amount and purchased offer; Opustune does not receive your card details.
• Technical logs, device or request information, error records, security signals, and first- and last-touch campaign attribution.

2. Why we process it

We process data to provide requested generations, deliver purchases, prevent abuse, troubleshoot failures, answer support requests, measure campaign performance, improve reliability, and comply with legal obligations.

3. Service providers

Data may be processed by Telegram (accounts and Stars payments), ElevenLabs (music generation), OpenAI (lyrics draft planning), and the hosting and storage providers required to fulfil your request. They receive only what is reasonably necessary for their role and may operate in other countries under their own terms and safeguards.

4. Retention

We keep account, order and support records only as long as needed for delivery, fraud prevention, accounting, dispute handling and legal compliance. Generation inputs and outputs may be retained for service operation and support, then deleted or de-identified according to operational schedules.

5. Your choices and rights

You may ask for access, correction or deletion of personal data, or object to certain processing, subject to applicable law and records we must retain. You can stop using the bot and delete messages in Telegram, but Telegram may retain its own records independently.

6. Security and minors

We use access controls, monitoring and reasonable technical safeguards, but no internet service is risk-free. The service is not directed to children who cannot lawfully consent; a parent or guardian should contact support if a child submitted data without permission.

7. Updates and requests

The controller responsible for personal data is [LEGAL ENTITY], [LEGAL ADDRESS].

Material changes will be posted here with an updated effective date. Use the support details below for privacy questions or deletion requests and identify the account concerned.